Here’s a clear, professional Cancellation Policy tailored for Nature Finders Holidays Company that you can use on your website or in your terms document:

Nature Finders Holidays – Cancellation Policy

At Nature Finders Holidays, we understand that plans can change. However, cancellations affect bookings with hotels, flights, transport, and tour services. Please review our cancellation terms carefully before confirming your trip.

1. Cancellation Request Procedure

• All cancellations must be submitted in writing via email to our support team.

• Cancellation is effective from the date and time of receiving the written request.

2. Cancellation Charges

The cancellation charges are calculated based on the total tour cost and the number of days before your scheduled departure:

Note: This table is a sample framework — you can adjust percentages to match your company’s specific policy.

3. Airfare / Flight Cancellations

• Airline cancellation fees vary by airline and ticket type.

• Any airline penalties will be charged as per airline rules and additional to our cancellation charges.

• Once airline tickets are issued, refunds are subject to airline approval and fare rules.

4. Hotel & Service Cancellation

• Hotel and service provider penalties may apply depending on each supplier’s policies.

• Some services (like special events, transfers, or peak-season bookings) may be non-refundable.

5. Changes / Modifications

• Date changes are treated as a cancellation of the original booking and rebooking of a new package.

• Cancellation charges may apply if changes are made within penalty periods.

6. Refund Timeline

• Refunds (if eligible) will be processed after deducting applicable charges.

• Refund processing may take 15–30 business days depending on payment method and banking processes.

7. No-Show Policy

• If you fail to join the tour on the departure date without informing us, it will be treated as a no-show and no refund will be issued.

8. Force Majeure (Unforeseen Events)

We are not responsible for cancellations due to natural disasters, government restrictions, political unrest, pandemics, or other situations beyond our control. In such cases:

• Refunds will be processed as per service provider rules.

• Additional charges from suppliers are the customer’s responsibility.